How Dojo scaled office events across 7 offices into one standardized program with Jurnee

Learn how Dojo scaled office events across 7 locations and saved 20+ hours of manual work monthly by centralizing vendor management with Jurnee.

1200 employees

7 offices

6 countries

Employees 1200
Countries 6
Offices 7
HQ London
Industry Payments solution

By making Jurnee its vendor of record for office events, Dojo standardised experiences across seven locations, reduced manual sourcing and coordination for a two-person team, and streamlined vendor payments — creating a repeatable, scalable foundation for workplace engagement as the company grows.

Summary

Dojo, a fast-growing payments company with ~1,200 employees across seven offices, needed to harmonise office events and workplace experiences across locations. The goal was clear: strengthen culture and consistency across offices following a period of change, without increasing headcount.

With ~21 events per month across locations and only a small central team managing them, sourcing vendors, coordinating logistics, and handling payments created operational strain. Execution varied by office, especially outside HQ, and recurring events required repetitive manual effort.

By adopting Jurnee as its vendor of record for office events, Dojo centralised vendor coordination, reduced repetitive sourcing, and simplified payments by having Jurnee pay vendors directly.Today, 15–18 of those ~21 monthly events are booked through Jurnee, saving an estimated ~20 hours of manual work per month for the workplace team and enabling a consistent, repeatable operating model across offices while preserving flexibility in vendor choice.

As the program matures, Dojo is preparing to move from per-event invoicing toward consolidated invoicing and reduced card reliance; further aligning office event spend with company growth and governance standards.

About Dojo

Dojo is a payments company employing approximately 1,200 people across seven offices: Hull, Dublin, Barcelona, Madrid, Milan, London, Bristol and Paris (opening soon).

As Dojo scaled, investing in workplace engagement became an increasingly important lever for reinforcing culture across distributed teams. Delivering consistent office experiences across locations required a more structured and repeatable approach than informal, locally managed planning.

Challenge: scaling events without scaling the team

Dojo’s workplace and people experience function was tasked with running a high volume of recurring office events across multiple locations while remaining lean.

Several challenges emerged:

  • A three-person central team coordinating events across seven offices

  • Inconsistent vendor access outside HQ, making local sourcing time-consuming

  • Repetitive operational work to recreate similar events month after month

  • Payment dependencies tied to card workflows and procurement processes (via Omnea)

  • Limited standardisation across locations, increasing coordination overhead

With approximately over 250 events annually across offices, what should have been a structured engagement program risked becoming a continuous cycle of sourcing, emailing, coordinating, and troubleshooting.

The team needed a way to standardise execution, reduce operational drag, and build a scalable foundation for growth.

Solution: one platform, one process, repeatable execution

To modernise its approach, Dojo implemented Jurnee as its vendor of record for office events.

Instead of re-sourcing vendors for each location and repeating the same coordination steps each month, Dojo now operates through a centralised platform that enables:

  • Standardised vendor sourcing across offices

  • Replication of recurring event formats across locations

  • Reduced manual coordination and back-and-forth

  • Direct vendor payment by Jurnee, followed by invoicing to Dojo

  • A clear operational structure as event volume grows

This shift removed much of the repetitive sourcing and vendor management burden from the central team.

Planning that many events effortlessly, it does make me and my team look like we’re magicians.

Brian Cromie
Head of Workplace Experience @ Dojo

The rollout was lightweight and iterative. As usage increased, more events moved into the platform, and the process became embedded into the team’s workflow. Today, the majority of office events outside purely local exceptions are run through Jurnee.

Before Jurnee

Event delivery varied significantly by office:

  • Local vendor sourcing required repeated effort

  • Recurring formats had to be rebuilt manually each time

  • Coordination relied on email threads and manual follow-ups

  • Payments depended on card availability and internal routing

  • A small team absorbed all operational complexity

After Jurnee

15–18 office events per month booked through one platform:

  • Standardised event execution across seven offices

  • Reduced repetitive sourcing and vendor coordination

  • Vendors paid directly by Jurnee

  • One invoice per event issued to Dojo (with consolidation planned)

  • A scalable operating model that supports company growth

Brian reflected on the impact:

With only three of us running around 21 events a month across seven locations, having the ability to coordinate across offices and create a standard of how we do it is fantastic.

Brian Cromie
Head of Workplace Experience @ Dojo

Results: time saved, consistency achieved, scale enabled

Jurnee transformed Dojo’s office events program from a high-touch, manual coordination model into a structured, repeatable system.

~20 hours of manual work saved per month By removing repetitive sourcing, vendor coordination, and payment management, approximately one hour per event across ~20 monthly events.

Standardised execution across 7+ locations Recurring office events can now be replicated with consistency beyond HQ, improving alignment and experience parity across offices.

Operational resilience The team is no longer blocked by card dependencies or fragmented vendor coordination. We have clear visibility on what is done and can retake events from one another easily.

Improved vendor oversight Vendor quality issues can be surfaced and addressed centrally, strengthening consistency across offices.

The result is not just efficiency but a stable foundation for future growth.

The road ahead: expanding to all event spend with autonomy and control

Today, Dojo operates with the majority of office events already running through Jurnee. As the company continues to scale, the next priority is to extend this standardised approach beyond central workplace programming into broader event categories, especially team-led events.

The roadmap includes:

  • Moving toward consolidated invoicing (monthly or per entity) as volume increases

  • Reducing reliance on card-based payments as governance requirements evolve

  • Expanding usage from office events into team events, departmental gatherings, and broader employee initiatives

  • Enabling more teams to self-serve autonomously, while maintaining consistent controls, vendor standards, and visibility

What began as a solution to operational strain for a lean central team is becoming the foundation for a scalable, company-wide approach to events. One that balances autonomy for teams with the financial control and consistency needed as Dojo grows.